At Green Marble Tours we are determined to provide you with guest-friendly terms and conditions that reflect our commitment to excellence. Feel free to contact us if you have any questions.

  • Booking payment
  • Final Payment
  • Accepted Payment Methods
  • Cancellation Policy
  • Itinerary Changes
  • Traveller Code
  • Limitations of Liability
  • Your Privacy

 

Booking Payment

To reserve your trip, we require a payment of €100 per person. Once payment has been received, we will send you a confirmation.

Final Payment

The date of the final payment will depend on your tour start date and we will adivse of the final payment date at the time of booking. Final payment is required at least 30 days from the start date. For reservations booked within 30 days of the tour’s departure, final payment is due at the time of booking.

Accepted Payment Methods

Payments must be in Euro. Payments can be made by debit or credit card. We will send you a payment request via email for payment with your preferred card type. All major cards accepted except American Express. Payments can also be made by bank transfer on request.

Cancellations

The final payment for the tours is 100% refundable until 30 days before arrival.
The booking payment is non-refundable to help cover the cost of administration of arranging the tour specifics. Tours cancelled within 30 days of arrival are non-refundable. All cancellations must be notified by email.

We encourage all our guests to purchase travel insurance in the event the tour needs to be cancelled. We do not offer travel insurance.

Visit www.InsureMyTrip.com for a comparison of travel insurance companies and available options.

Things to think about when purchasing travel insurance:

  • lost/damaged luggage
  • emergency medical care
  • medical repatriation flight in the event of a medical emergency

You can count on us to be reasonable, understanding and flexible in applying this cancellation policies. Fairness is our goal.

In the unlikely event that we have to cancel your tour for any reason, we will refund all money paid to us for your tour.

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Itinerary Changes

Due to circumstances beyond our control, Green Marble Tours reserves the right to make date, route and hotel modifications as needed. Every effort is made to keep changes to a minimum. Back to Top

Traveller Code

By paying your booking payment, you certify your agreement to the following Traveller Code:

    • I have chosen a trip that suits my abilities, level of fitness, and state of health.
    • I do not have any physical conditions or disabilities that are a hazard to me or other guests.
    • I have a valid passport and all visas, permits, certificates, and vaccinations required for travel.
    • I will read pre-trip materials about clothing, medical requirements, and other information.
    • I will make sure to communicate any special requests. This includes dietary restrictions, medical requirements and room preferences. I also understand that GMT will do all it can to accommodate special requests but cannot guarantee they will be possible.
    • I will respect the laws and customs of Ireland.
    • I will follow environmental guidelines and regulations while on the trip in accordance with guide direction.
    • I will respect the rights and privacy of other trip members.
    • I understand that travel within a group invariably involves compromise to accommodate diverse desires, travel goals, personalities, and physical abilities of all group members. Our guides may be required to improvise and exercise good faith, use discretion and/or make decisions based upon group consensus. These decisions may not always please each individual, but are intended to satisfy the larger desires of the group.
    • I understand that Green Marble Tours reserves the right to refuse service during a tour to anyone whose health or behaviour could impede the welfare or enjoyment of fellow guests. An individual may be asked to leave a trip if the leader feels that the person’s continuing participation may prove detrimental to the individual or the group.
    • I understand a road less travelled means access to medical facilities and evacuation services may be limited.
    • I understand the weather is out of GMT’s control.
    • I will always wear a helmet when riding.
    • I will not wear headphones when riding and I will drink alcohol responsibly.
    • For bicycle hire I am within the weight restrictions imposed by the bicycle manufacturers. Please note these weight restrictions are for rider, carrier and all items carried on the bike, not just rider weight.

Road bicycles 105kg/230lbs
Hybrid bicycles: 117kg/260lbs
E-bikes: 118kg/260lbs
Teen bikes: 100kg/222lbs
Kid’s bike 24″ wheel: 52kg/115lbs
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Limitations of Liability

All terms are outlined in your signed release of liability. GMT is not liable for bodily injury or property damage as a result of (but not limited to): physical exertion for which a guest is not prepared; forces of nature; collisions with bicycles, pedestrians or automobilies, road conditions including or not limited to lack of shoulder and roadway surfaces affected by weather conditions; travel by plane, train, auto, boat, or other conveyance, or by bicycle, ski, horseback, foot, or other form of active or adventure travel; consumption of alcoholic beverages; civil unrest; terrorism; breakdown of equipment; high altitude; lack of or limited access to medical attention in remote locations; and the adequacy of medical attention once provided. GMT is also not liable for: expenses (e.g., meals, transportation, or hotel costs) that are not specified as included in the trip cost but may be required to get to or from a trip start or end. GMT reserves the right to make route and hotel modifications as necessary to improve the quality of a trip or to accommodate the comfort and well-being of guests. Guests grant GMT express permission to take photographs or film records of its trips for promotional and commercial use, without remuneration. The guest agrees to assign all right, title and interest they may have in or to any media in which their name or likeness might be used to GMT. Also guests agree that GMT may use any testimonials regarding services rendered for promotional and/or commercial purposes without any remuneration. Back to Top

Your Privacy

Although we have to collect some information about you in order to plan our trip and ensure your comfort and safety, we are committed to respecting your privacy and to protecting the security of your personal information. Green Marble Tours will not sell, rent, lease, trade or disclose information about our guests to third parties unless required by law.

Green Marble Tours reserves the right to changes any of the above conditions as required.